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Bikes Kept a Rollin’ All Year Long
Working with Metra to improve access to bicyclists
by Randy Warren
Nearly any day at Chicagoland’s 230 Metra
commuter railroad stations, you can watch people load bicycles onto
and off of Metra passenger trains.
But it wasn’t always this way.
After more than a decade of advocacy by the Chicagoland Bicycle
Federation, Metra finally relented and started offering regular
service to passengers with full-size bicycles in 2005, effectively
adding commuter trains to the region’s expanding array of
bicycling facilities.
As with any change, there have been some rough moments. Conductors
have turned away passengers with bicycles even though the schedule
said that they should be able to enjoy a hassle-free bike-to-transit
connection.
Metra management says that it continues to work with its staff
to educate them about Bikes on Metra. Certainly, many conductors
are said to be helpful with those bringing bikes aboard. Although
CBF hears about problems, we also hear plenty of praise for the
initiative. Many reverse commuters (who travel from the city to
the suburbs in the morning, and from suburbs to city in the evening),
for example, report that the service is a vital and dependable part
of their daily routine.
Since CBF helped to initiate Metra’s Bikes on Trains program,
even Metra’s customer service personnel have referred callers
to CBF for answers to their questions about Bikes on Trains.
In the fall of 2005, CBF met with Metra to evaluate the program
and make recommendations for 2006. As a result of that meeting Metra
allowed an additional bicycle on each disabled-accessible train
car during program hours (from two to three bikes per car) and lowered
the ride-alone minimum age from 18 to 16.
CBF meets with Metra again before the end of 2006 to seek further
improvements. On the slate for this year’s evaluation is the
incorporation of bicycle accommodations into Metra policy for new
or improved facilities. We also want to see a fourth bicycle allowed
per car and a reduction in some of the blackout times.
After spending years developing relationships with Metra management,
CBF can be effective in solving problems of immediate concern, such
as being denied legitimate access to a train. We also field suggestions
on how the program can be improved.
Metra made a big step in accommodating passengers with bicycles
and CBF is committed to continuing to work with Metra to make the
program better at every opportunity.
Randy Warren is program director of the Chicagoland Bicycle
Federation
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